BREAKING NEWS: Charlisa Watson Named
One of The Top 50 Women Leaders of Maryland for 2024

VECRA, Inc. is a service-disabled veteran-owned small business (SDVOSB), woman-owned small business (WOSB), minority business enterprise (MBE) consulting firm implementing proven methodologies that help our clients drive growth, transform businesses, and innovate breakthrough ideas.

VECRA’s extensive experience with innovative and agile HealthIT systems, Health Management, Healthcare Consulting, Medical Coding, Facilities & Move/Relocation Management, Call Center Operations, Program Management and Staffing Support services are always:

Vigilant

Efficient

Collaborative

Responsive

Accurate

Corporate Capabilities

Facilities Management

Health Management Consulting

Program Management and Staffing Support

Artificial Intelligence and Data Analytics

Call Center Operations

Interpretation and Translation Services

Records Management

Transcription Services

Facilities Management

At VECRA, we support you by playing a critical role in harmonizing the physical workplace with the people and work of your organization. Our team possesses capabilities in both Hard Facilities Management (Hard FM) and Soft Facilities Management (Soft FM). During each engagement, we focus on understanding your operations. Our team then rationalizes this data to develop customized solutions for the workplace’s successful management that will drive efficiency, minimize risk, and guarantee long-term business continuity for your organization.

Health Management Consulting

At VECRA, we work collaboratively as a team with our government, commercial, healthcare institutions and insurance companies to determine the strategies and proven best practices to increase overall revenue, operational efficiency and quality. Our highly skilled experienced front line healthcare workers, clinicians, physicians and executives specialize in providing customized services to our clients for Grassroots Outreach initiatives, Medical Accuracy Reviews, Quality Medical Support Processes and Services, Medicaid and Medicare Quality Improvement and Compliance Management, Clinical Staffing Support, and COVID-19 Support.

Artificial Intelligence and Data Analytics

At VECRA, we understand that artificial intelligence and data analytics will revolutionize health care operations for the betterment of patients’ long-term health. Presently, more than 25% of all health care expenditures are the result of administrative costs. Our team combines a deep understanding of process optimization and leading-edge technologies to detangle the current health cost structure by tracking performance, automating time-consuming tasks, and empowering patients to self-service whenever possible. We step across silos to improve experiences and outcomes from intake to final payment.

Program Management and Staffing Support

At VECRA, we leverage a storied track record of using our multidisciplinary approach to help shape and execute your strategies. Our cadre of experts will aid your organization with bridging skill gaps and fueling innovation to maximize performance. We rely on research, analytics, and industry insights to navigate today’s dynamic environment. With a proven strategy and guidance from subject matter experts, we build and oversee solutions that meet the demands of your people, infrastructure, and mission.

Call Center Operations

VECRA’s call center operations comprises all of the requisite activities and processes to ensure a call center is efficient. At VECRA, our agents are trained to treat each call as their first. Our Call Center employees are comprised of call center agents, contact center managers, outbound sales reps, and sales managers to perform a variety of call center operations. Customer satisfaction, agent performance, and measurable results are the biggest drivers in how we support your call center. Our call center operations processes and strategies strike a balance between speed (efficient support) and quality (top-notch customer service).

Interpretation and Translation Services

VECRA, Inc. provides Technical Assistance, Coordination and Language Support for Interpretation & Translation services. Let us support you in the recruitment, qualification, and staffing of interpreters and translators. We support the provision of technical assistance and training as related to cultural competency and language/translation services.

Records Management

At VECRA, we support you in your efforts to Create, Maintain or Improve your Records Management program. We have over 25 years of Records Management experience to help your organization to meet and exceed your records management needs. Our role is to guide your government, commercial, healthcare or corporate program to manage your electronic, hard copy or any other physical documents and records medium throughout their records lifecycle to include creation, use, storage, and maintenance to eventual destruction or permanent preservation while retaining integrity, authenticity and accessibility of your records.

Transcription Services

At VECRA, we support you in your efforts to Create, Maintain orImprove your Transcription Services program. By doing this, we provide concierge level service that converts speech (either live or recorded) into a written or electronic text document. VECRA also offers Transcription services for business, legal, or medical purposes.

Contact Us

Call 240-331-5301, Toll FREE 844-483-2721, or email us today

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Clients and Partners

Our Locations

VECRA North

BECO Park Lanham
4501 Forbes Boulevard, Suite 100
Lanham, MD 20706

Phone: 240-331-5301
Fax: 301-576-7976
Email: info@vecrainc.com

VECRA Central – Main Location

The Palmer Building
22 East Church Street, #25
Kilmarnock, Virginia 22482-9522

Toll free: 844-4VECRA1
Toll free: 844-483-2721
Email: info@vecrainc.com

VECRA South

Sarasota Center
1990 Main Street, Suite 750
Sarasota, Fl 34236

Phone: 941-309-5403
Email: info@vecrainc.com